Terms & Conditions
Deposit
Booking will only be confirmed on receipt of the required deposit of 100 euros per person or full payment.
Full Payment
Full payment is to be made no later than six weeks before your arrival date. Failure to comply will result in a forfeit of your deposit and cancellation of your booking.
Cancellation By You
Cancellation must be made in writing to:
Mountain Biking Spain,
Calle Estacion, 8
04815 Almanzora
Almeria
Spain
Cancellation charges | |
Cancellation charges are scaled according to notification | |
Notification Given | Your Loss |
More than 43 days | your deposit |
Between 43-30 days | 60% of total cost |
Between 30-15 days | 75% of total cost |
Less than 15 days | 100% of total cost |
It is recommended you take out travel insurance when booking to cover you, should the need to cancel arise.
Cancellation By Us
Mountain Biking Spain will only cancel your break in the event of unusual or unforeseeable circumstances such as war, civil unrest , natural or nuclear disasters, or similar events beyond their control.
Liability
Mountain Biking Spain are not liable for any injury, death, damage to, or loss of property, theft of bicycle or equipment which occurs whilst cycling on or off road or whilst in transit in any vehicle or at any other time during the holiday. Clients need to insure against all such possibilities and are required to sign an “Accident waiver and release of liability” form prior to their trip.
Insurance
It is a mandatory requirement that as well as a European health insurance card you have travel and medical insurance that covers mountain biking. We ask to see and copy these before you ride with us.
Guides / Leaders
Mountain Biking Spain guides and leaders reserve the right to refuse services to any person whose behaviour affects the enjoyment or safety of the group. No refund will be made in these circumstances.
Complaints
Complaints in the first instance should be made to your guide/ leader so that action can be taken to alleviate the problem. All complaints should be made in writing within 14 days of your departure date.
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